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Welcome to the Eye Media Australia Customer Support Console:

This system provides Eye Media Australia clients with a single access point to request and track support, submit work requests, access news and alerts, plus reminders of links to your Eye Media products and applications.

Please login at left.  If you require assistance logging in, please contact us on 03 8080 5850

Latest News:

Vic Govt Budget Hosting Returns to Eye Media...
Victorian Department of Treasury and Finance selected Eye Media Australia to host the critical 09/10 budget launch website (www.budget.vic.gov.au) following issues with internal web hosting coping with budget peak demand last year.
From the moment of going live on 5 May, the Victorian budget website hit a peak of 38 MB per sec, indicating thousands of simultaneous downloads of budget papers from business, students, media and the community.  The initial minutes and hours from the moment of budget launch are the most massive periods of load on a state government website for the entire year - the equivalent of hundreds of thousands of printed pages. DTF returned to using Eye Media to support and host the launch this year from the company's Camberwell datacentre, where 2 dedicated servers were put in place to provide high speed downloads during the initial hours of massive demand.  

Eye Media Selected for Emergency Services Hosting...
Following a competitive tendering process, Eye Media Australia has been selected as hosting provider for the Emergency Services Telecommunications Authority (the dial "000" people)  The relationship will commence with Eye Media hosting and supporting the applications that alert media to the latest emergency services alerts, extracted from the call centre systems that manage fire, ambulance and police calls and dispatch.  Four database and web servers will provide security, redundancy and load balancing for peak periods. 

Eye Media develops quality standards documentation system for Owens-Illinois...
Eye Media Australia is developing a Web-based Work Instruction System for this International Leader in the glass and packaging industries.  The system will allow the easy creation of simple to complex work procedures documents for workers, including step by step instructions, photographs and safety information, which can then be followed via industrial computer terminals in the various fabrication facilities.

Latest CMS Features...
The latest version of the Eye Media Australia WebInterprise Content Management system now has "Instant Publish", which places your content on your live site immediately, with no workflow or processing delays, the moment you hit the publish button.  WebInterprise now also allows "Point and Click Editing"... Just point to the area of your website where you want to add or change content, and the system automatically handles all the placement, formatting and logic for you.  You literally click, add content, then hit Instant Publish regardless of your website design or complexity.  These features are available to new WebInterprise customers or our current customers who have a valid upgrade subscription.  Contact us for more information

Eye Media provides strategic consulting to National Australia Bank...
Eye Media Australia has been commissioned to provide analysis and implementation plans for National Australia Bank online knowledge and collaboration initiatives.

Eye Media signed up as software development provider for Dräger Medical...
International medical technology leader Dräger Medical - a Dräger & Siemens Company - has selected Eye Media Australia to redevelop its major Customer & Sales Management. Travel, Technical Documentation and Customer Relationship systems

Eye Media takes over content management  hosting and support for Transurban...
Eye Media Australia has successfully moved Transurban from its previous provider to a dramatically improved, dedicated dual-server environment.  Client and independent measures show the main Transurban websites to be performing over twice as fast as their previous hosting provider, at no additional cost, plus the peace of mind of experienced Eye Media development resources onsite.

Eye Media Australia. Now in our 12th Year. What we do....

Eye Media's experience covers every aspect of the IT and Online world and across every industry and government. As well as being known for our leadership in Web Content Management Systems (CMS), design, development and hosting, our experience covers all the other factors that are touched by these technologies, such as:  

  • Online, IT, marketing, and communications strategy consulting
  • Research and copywriting
  • Logo and branding development
  • Online and print visual design and production
  • Video scripting, concept, production and streaming
  • Web content syndication
  • Outbound online marketing such as promotions, competitions, games, viral campaigns and e-newsletters
  • Micro-site concept and development
  • Large screen & touchscreen interactive displays
  • Web design, development, integration, special features
  • Exploiting the interactive, networking and community benefits of Web 2.0
  • Search engine optimisation
  • Coordinating your migration from and to technology platforms; such as migration from Lotus Notes to Microsoft
  • Development & consulting in any technology platform, including Lotus Notes Domino, Microsoft SharePoint, ASP, PHP, SQL, Java, and dozens of others...

With over 300 projects completed, Eye Media Australia also has a vast legacy of custom application development that we can leverage from at exceptional value for money for our clients. These include Sales Force Automation, Customer Relationship Management, Database-to-Web and other Web enablement, Mapping and Geospacial, e-commerce, Event Management, SMS and Mobile integration, and dozens of others.